July 19, 2017

52: Pete Carter at P&G believes in the power of an idea

As part of an ongoing series of conversations with 2017 Effie-winning marketers, Alan Hart talks with Pete Carter who, as marketing director at Procter & Gamble, heads up the Pantene business.

Carter talks in detail about Pantene’s “#DadDo” campaign. The 2016 campaign was unveiled, somewhat unconventionally, leading up to and during Super Bowl 50 (the league eschewed the use of a Roman numerals that year to highlight the game’s golden anniversary). The campaign utilized a series of how-to videos and in-store activations before culminating in a 30-second spot that did not air during the game. Carter describes it as a Super Bowl spot without the Super Bowl buy.

One aspect of the campaign Carter touches on is that they knew they had a powerful idea but were faced with logistical challenges in getting it in front of people during the advertising industry’s highest-profile extravaganza. Ultimately, Carter and Pantene went for it. Carter summed up how they arrived at their decision: “You know what? We’re going to do this…we’re just going to find a different way.”

They did find a way, and it paid off big. The “#DadDo” campaign took home a 2017 Effie.

Highlights from this week’s “Marketing Today” podcast include:

  • A natural fit: An overview of Pantene’s “#DadDo” campaign. ([1:53])
  • Basing decisions on judgment, not data. ([8:57])
  • Carter defines marketing effectiveness: “When the consumer chooses our brand in preference to others. In other words: purchase.” ([10:51])
  • “Getting people to turn toward our brand.” ([14:11])
  • “I love creative people, and the way they think,” says Carter. ([17:07])
  • An ongoing marketing challenge: “We have been susceptible to the shiny, new object.” ([22:55])


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